Legal
Privacy Policy
Last updated: June 17, 2026
Skyla Los Angeles, also called Skyla, we, us, or our in this policy, is located at 6100 Wilshire Blvd, Los Angeles, CA, and respects your privacy. This policy explains what information we collect when you visit our website or book a ticket, how we use it, and the choices you have.
Information We Collect
- Booking details such as your name, email address, visit date and time, package selection, and guest count.
- Payment information processed securely by Stripe. We never see, handle, or store your full card number; Stripe processes it directly on its PCI-compliant systems.
- Membership and inquiry details if you apply for membership or request a reservation.
- Technical data such as basic device and browser information used to keep the site working reliably.
How We Use Your Information
- To process your booking and send confirmation, ticket, and check-in details.
- To verify your reservation at the front desk on the day of your visit.
- To respond to membership applications and reservation inquiries.
- To operate, secure, and improve our website and services.
How Your Information Is Stored
Booking, staff, point-of-sale, and application information is stored through service providers selected to operate and secure Sky LA. We limit access to the people and systems that need it to provide the requested service.
Confirmation emails may be delivered through the configured email provider for Skyla. These providers process data on our behalf under their own security and privacy commitments.
Sharing Your Information
We do not sell your personal information. We share it only with service providers needed to run our service, such as Stripe for payments, Convex for data storage, email providers for confirmations, or where required by law.
Your Choices
- You may request access to, correction of, or deletion of your personal information by emailing us at reservations@skydeckla.com.
- Transactional emails, such as booking confirmations, are necessary to provide the service you requested; promotional emails, if any, will include an unsubscribe option.
Children's Privacy
Our site is intended for adults booking visits, which may include children as guests. We do not knowingly collect personal information directly from children.
Changes To This Policy
We may update this policy from time to time. The last updated date above reflects the most recent revision.
Contact Us
Questions about this policy or your data? Email us at reservations@skydeckla.com.